Call Sign Art : Designs

As a disabled Veteran myself, I am committed to providing an accessible shopping experience for all customers, including those with disabilities. We strive to address accessibility issues, such as missing alt attributes or navigation difficulties, and to improve usability continuously.
If you experience any accessibility barriers or require accommodations to access website information, it is your responsibility to notify us immediately. Please contact us via email, providing details about the issue or accommodation needed.
We can't fix it if we aren't made aware.
We will promptly address reported issues and work to ensure an inclusive experience. Thank you for your cooperation!

No. All designs are protected by copyright law and are the intellectual property of Call Sign Art Collective, their respective artists or Brandon Mclain. Unauthorized duplication, reproduction, or resale is prohibited and will result in legal action. No commercial license is granted when purchase. Art work is created by the artist. Any use of ai to alter or remove watermarks is prohibited.
Our artwork is traditionally created using pen, pencil and digital paining software for production. As such, the images are owned by the artists and protected by copyright law.

Do you guarantee delivery by a specific date?

We do not guarantee delivery by a specific date due to potential carrier delays. If you need an item for a special occasion, please order well in advance and consider upgrading to expedited shipping.

Note that listed delivery dates are based on the manufacturer's processing time after the order is being printed. Unless our shop has the item in inventory, we outsource our print jobs to local printing providers. This means the order ship date does not start from time of ordering custom products here or on Etsy, it is when the print provider ships the finished product. Refunds will not be issued for buyer errors such as providing an incorrect shipping address. Please double-check all information before placing your order.

Lost or Misplaced Packages:

We are not responsible for orders lost or misplaced in transit once the order has been shipped.
Please ensure that your shipping address is accurate at the time of purchase.
For lost packages, we recommend contacting the shipping carrier directly to resolve the issue. We reserve the right to review and or deny refund requests for lost shipping packages. Once the package is shipped, we are not responsible for delays, losses, or damages caused by the shipping carrier. For lost packages, please contact the shipping carrier directly. If you require assistance, we will help you file a claim with the carrier.

Definition of Defective Items:

A defective item is a product with manufacturing errors, damage, or functionality issues preventing proper use, not misuse or wear and tear.
-- Examples of Defective Items --
Production Defects: Misprints, fabric tears, or incorrect customization due to our error.
Shipping Damage: Broken, torn, or stained items caused during transit.
Functionality Issues: Broken zippers or non-working components.
-- Items Not Considered Defective --
Minor color or design variations.
Wear and tear from use or washing.
Customization errors by the buyer.

Contact us within 48 hours of receiving a defective item with photos to resolve the issue via replacement or refund.

Store Refund and Return Policy

Returns & Refunds Eligibility: We accept returns and refunds under the following conditions: Item Condition: The item must be unused, in its original state, and unopened. Items showing signs of use, wear, or damage caused by the buyer will not be eligible for a refund or return. Return Request Timing: A return or refund request must be submitted within 24 hours of placing the order for a cancellation. For returns, the request must be initiated within 48 hours of receiving the product and returned by day 14 of initiating refund request
Shipping for Returns: The buyer is responsible for all return shipping costs. Ensure the product is returned with proper packaging to prevent damage during transit.

Do you accept returns or exchanges on custom or personalized items?

We do not accept returns or exchanges on custom or personalized items unless they arrive damaged or defective. Please ensure all customization details are correct before placing your order.
A defective item is a product that has manufacturing errors, damage, or functionality issues that prevent it from being used as intended. These defects must be due to errors during production or shipping, not due to misuse, wear and tear, or customer mishandling and reported within 24hours of receiving product.
Are all items exactly as shown in the photos?
Each item is handmade or custom-designed, so slight variations may occur. Colors may also differ slightly due to monitor settings. These variations are not considered defects.

What is your policy on unauthorized chargebacks or payment disputes?

Fraud Prevention: To protect our customers and manufacturers against fraudulent claims: Unauthorized chargebacks will be contested, and all necessary documentation will be provided to our service providers and the payment processor to protect our business.
Orders flagged as potentially fraudulent by either our online store, banking or credit card service providers will automatically be cancelled and any charges returned. We will not ship orders red flagged.

Returned items will be inspected for authenticity and condition.
Returns with missing components, excessive wear, or signs of tampering will not be accepted.

Definition of Defective Items:

A defective item is a product with manufacturing errors, damage, or functionality issues preventing proper use, not misuse or wear and tear.
-- Examples of Defective Items --
Production Defects: Misprints, fabric tears, or incorrect customization due to our error.
Shipping Damage: Broken, torn, or stained items caused during transit.
Functionality Issues: Broken zippers or non-working components.
-- Items Not Considered Defective --
Minor color or design variations.
Wear and tear from use or washing.
Customization errors by the buyer.

Contact us within 48 hours of receiving a defective item with photos to resolve the issue via replacement or refund.

Damaged or Defective Items:
If your item arrives damaged or defective: Contact us within 48 hours of delivery with photos of the damage, including the packaging.
We will work with you to provide a replacement or refund, depending on the situation.
We reserve the right to review and or deny refund requests for damaged or defective items shipped/received after 48 hours.

No. All designs are protected by copyright law and or Trademarked, and are the sole intellectual property of "Call Sign Art Collective", their respective artists or "Brandon Mclain" when not specified. Unauthorized duplication, reproduction, or resale is prohibited and will result in legal action. No commercial license is granted when purchase. Art work is created by the artist. Any use of ai to alter or remove watermarks is prohibited.
Our artwork is traditionally created using pen, pencil and digital paining software for production. As such, the images are owned by the artists and protected by copyright law.